When was the last time you had to deliver tough feedback?
As the author of the article defined the term, tough feedback connotes bad news, like when you have to tell a team member that they’ve screwed up on something important. "Tough also signifies the way we think we need to be when giving negative feedback: firm, resolute, and unyielding," she added.
So how do you create strong conversations with high impact?
The author says that the following elements are crucial:
1. an intention; help the employee grow, rather than to show him he was wrong,
2. openness on the part of the feedback giver; essential to creating a high-quality connection that facilitates change &
3. inviting the employee into the problem-solving process; asking questions.
A link to the full article - here.